Mission : To transform Life Sciences Commercial Operations through innovation and AI. To simplify our client’s life through Analytics Automation, consistently reduced Costs, and Better & Faster actionable Insights for Customer Acquisition and Retention.

Customer Insights Home Page Icon

Our Leadership Team

Life Sciences, Technology and AI is the DNA of our organization.

Abhay Jajoo


Life Sciences and Technology Expert

  • 25+ years of experience in Sales and Marketing consulting for Life Sciences Commercial Operations
  • 15+ years of delivering technology services leveraging Enterprise Software Platforms

Head of AI

Research & Operations

  • 20+ years Operations Excellence experience
  • 15+ yrs. of Life Sciences Commercial Operations Business Analytics experience
  • Specialized in setting up successful Data Science & Analytics CoEs

Senior Director

HCP Solutions Expert

  • 11+ years of Analytics & Data Sciences experience
  • 10+ years of Predictive Modeling experience in Life Sciences
  • Deep understanding of statistics and analytics which can leverage into business decisions

Senior Director

Patient Solutions Expert

  • 10+ years of experience in Life Sciences specializing in working to help customers’ fully utilize and leverage their patient data investments
  • Focused on building innovative Patient solutions using new data sources in the marketplace

Associate Director

Payer Solutions Expert

  • 18+ years of Analytics experience with 10+ yrs in Life Sciences Commercial Operations
  • Expert in using Symphony Health (PRA), IMS (IQVIA), Truven MarketScan, and GE Electronic Medical Records (EMR) data to custom build patient, physician & payer access insights.

Senior Director

AI Solutions

  • 17+ years of AI & Advanced Analytics Experience
  • 15+ yrs. of cross-functional AI, Analytics, SaaS experience across industries and geographies
  • Expert in Customer, Operational and Marketing Analytics with a focus on Predictive and Prescriptive Modeling and Analytics
Who We Are

AI company building solutions for Life Sciences & Healthcare clients with emphasis on innovation (self-service, stateless execution through automation, speed to insight, and lower costs).


Make AI part of everyday plumbing for our customers (not a one-off event).


Founded by Life Sciences & Technology leaders with 25+ years of experience.


Pre-built, ready-to-deploy, cloud-based, SaaS Solutions for Life Sciences Commercial Operations
ciPARTHENON – Automated Data Ingestion, Integration, Management and Analytics
ciATHENA – Machine Learning and AI project operations


Scottsdale, AZ

CustomerInsights.AI, Inc
1365 N. Scottsdale Rd, Suite 100
Scottsdale, AZ 85257

San Jose, CA

18 S 2nd St, San Jose, CA 95113

Hyderabad, India

7th & 8th Floor, Block – B, Roxana
Towers Greenlands, Begumpet
Hyderabad – 500016, Telangana

Would you be interested in transforming your Life Sciences Commercial Operations?