Gartner® 2023 Hype Cycle™: Sample Vendor in Life Sciences Commercial Operations

CustomerInsights.AI's Unified AI-Powered Commercial Analytics Cloud - ciPARTHENON - was recognized as a Sample Vendor by Gartner for the 'Data and Analytics Platforms in Commercial Life Sciences' category in the 2023 Hype Cycle for Life Science Commercial Operations. 

The current domain of Life Sciences Commercial Analytics is dependent on siloed functional systems, point solutions, and antiquated systems built by internal groups and legacy consulting companies. These systems lack the agility and flexibility to rapidly adapt to business changes.

ciPARTHENON eliminates point solutions and functional silos to accelerate proactive insight generation while dramatically reducing operational costs. 

ciPARTHENON is a ready-to-deploy, no-code, unified data management and analytics platform with 30+ vertical solution apps across Sales Operations & Analytics, Customer Engagement, Market Access, and Information Management built specifically for Life Sciences Commercial Analytics. 

Abhay Jajoo, CEO of CustomerInsights.AI, says, "At CIAI, innovation is all about delivering better business results for our customers, faster AND at lower costs (notice there is no OR there). We deliver this by incessantly taking a platform-led approach to address business problems. We believe that the Gartner recognition validates the technological maturity and business relevance of ciPARTHENON for Life Sciences and in turn, our approach to innovation. We are truly delighted and excited to be acknowledged in the 2023 Hype Cycle."

ciPARTHENON leverages modern technologies - scalable data architecture, industry-specific data models, automated workflows, ML, and GenAI  - to deliver actionable insights across all functions within Life Sciences Commercial Operations. 

ciPARTHENON delivers benefits like:

  • 5x faster speed to insights with real-time reports & proactive insights leading to 3-6% increase in revenue. 
  • 40-60%% cost savings with 2x the analytics output, with no code deployment and predictive analytics (ML/AI/GenAI).
  • Built-in accuracy through repeatable & scalable analytics automation.

With a strong focus on innovation and customer satisfaction, CustomerInsights.AI is pioneering advancements in data science & analytics and challenging the status quo to become a leading partner for Life Science companies seeking to digitize analytics to build more robust, efficient, and scalable commercial operations by adapting to evolving business needs.

Gartner, Life Science Commercial Operations, By Animesh Gandhi, 20 July 2023

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