Optimize Business Outcomes with Commercial Analytics Enterprise Cloud
Transform commercial analytics in pharma and life sciences with ciPARTHENON™. Gain real-time intelligence, dynamic targeting, and retention with a seamless, end-to-end app suite.
Current Landscape of Commercial Analytics for Life Sciences Companies
Challenge
Commercial Analytics Center of Excellence teams are now playing a crucial role in various business functions within life sciences organizations. They require fully integrated commercial analytics apps to make the most out of their limited resources and budgets.
Solution
Commercial analytics apps like ciPARTHENON™ empower Center of Excellence teams with real-time field insights, patient analytics, dynamic targeting, and launch monitoring solutions. These apps are designed to transform commercial analytics in pharma and life science industries, enabling teams to make informed decisions and drive successful outcomes.
Apps Suite for Commercial Analytics in Pharma & Life Sciences
We solve for all your needs in commercial analytics in pharma and life sciences space. Competition in life science commercial analytics focuses on specific business functions(s), not the entire spectrum, and therefore, doesn’t solve the problem of point solutions and functional silos.
POWERED BY
ciPARTHENON
Forecasting Suite
It uses advanced pharmaceutical commercial analytics and modeling to generate accurate forecasts for product demand and sales performance. Essential for pharmaceutical companies, it aids in anticipating market needs, optimizing inventory, and planning production schedules. With features like predictive modeling and real-time adjustments, it provides decision-makers with actionable insights for informed strategic decisions in the industry.
What it does: Uses advanced pharmaceutical commercial analytics and modeling to generate accurate forecasts for product demand and sales performance.
Value: Helps accurately predict marketing needs by optimizing inventory and planning production schedules.
Dynamic Targeting
This strategy involves regularly analyzing and updating data to improve the selection of target HCPs based on prescription patterns, engagement history, geography, and other relevant factors. ciPARTHENON™ processes extensive data, enabling pharmaceutical and life sciences companies to dynamically adjust target lists. This ensures efficient allocation of marketing resources, maximizing impact and improving engagement with healthcare professionals.
What it does: Regularly analyzes and updates data to improve the selection of target HCPs based on prescription patterns, engagement history, geography, and other relevant factors.
Value: Ensures efficient allocation of resources by maximizing impact and improving engagement with HCPs.
Launch Performance Tracking
Systematically monitor key metrics during the launch of a new product using pharma commercial data analytics. This includes tracking sales, market share, customer feedback, growth patterns, coverage, patient access, inventory, and shipments. Gain valuable insights to optimize commercial success in a competitive market.
What it does: Systematically monitors key metrics during the launch of a new product using pharma commercial data analytics, such as tracking sales, market share, customer feedback, growth patterns, coverage, patient access, inventory, and shipments.
Value: Gives insight to track key performance indicators to optimize decision-making around launch milestones.
Comprehensive Patient Journey Analytics
This app is a data-driven healthcare solution encompassing multiple modules for in-depth analysis of patient experiences and healthcare operations. It offers a holistic view of patient data, from source analysis to claims outcomes, empowering healthcare organizations with actionable insights. It enables data-driven decision-making and optimization, fostering better patient care, operational efficiency, and resource allocation.
What it does: Offers a holistic view of patient data- from source analysis to claims outcomes- empowering healthcare organizations with actionable insights on diagnostic pathways.
Value: Enables data-driven decision-making and optimization, fostering better patient care, operational efficiency, and resource allocation.
Patient Audit
It facilitates the rapid generation of decisive insights for both existing and upcoming drug assets. It achieves this based on three key parameters:
- Diagnostic claims data is utilized to aggregate and generate insights at the ICD-10 level.
- Pharmacy claims data is employed to aggregate and generate insights at the NDC level.
- Medical claims data is used to aggregate and generate insights at the J-code level.
What it does: Facilitates insights for both existing and upcoming drug assets based on three key datasets: Diagnostic claims, Pharmacy claims, and Medical claims
Value: Delivers evidence-backed insights across diagnosis, treatment, and procedures for smarter planning for both marketed and pipeline drugs.
Self-Serve Analytics Sandbox
It allows users to independently access, analyze, and experiment with data without the need for constant IT intervention or support. It serves as a "playground" for data analysts, business users, or any stakeholders to explore and derive insights from commercial data while ensuring data governance and security.
What it does: Allows users to independently access, analyze, and experiment with data without the need for constant IT intervention.
Value: Allows for data analysts, business users, and stakeholders to explore and derive insights from commercial data while ensuring data governance and security.
Advanced Pre-Built Visualisations to Surface
Insight with Speed
- Ready to deploy pre-built modules.
- Set notifications and alerts.
- Customized view across modules.
Maximize business outcomes through life science commercial analytics for unparalleled success
340B SentinelIQ
Diversion Detection & Prescriptive Intervention
Orchestrated by Agentic AI on ciATHENA delivering decisive
intelligence for 340B oversight
340B SentinelIQ™ is a purpose-built, AI agent–orchestrated use case on Customerinsights.AI’s Agentic AI platform, ciATHENA.
Why you should choose us?
What Sets 340B SentinelIQ Apart, Versus Other
Industry and Consulting Vendor Solutions
Agentic AI Orchestration
Harnesses the power of ciATHENA’s AI agents to seamlessly coordinate data integration, analytics, and prescriptive workflows, delivering agility, speed, and precision beyond traditional platforms.
Intelligent Diversion Detection
Trained AI agents continuously monitor all 340B transactions, using advanced analytics to detect diversion risks, double dipping, and revenue leakage across claims, pharmacies, and distribution models.
Prescriptive, Explainable Interventions
Following consulting best practices like eligibility checks, duplicate discount prevention, and pharmacy optimization, AI agents deliver prioritized, data-driven recommendations such as audits, re-checks, or workflow adjustments, each backed by clear rationale.
Demystifying Distribution Complexity
Applies a transparent, analytical lens to alternate distribution models (including specialty, mail order, and third-party logistics), surfacing hidden risks and inefficiencies as networks expand.
Scalable, Adaptive Intelligence
Evolves with your organization, as AI agents are continually retrained and redeployed to ensure robust oversight and actionable insights as your 340B footprint grows in both size and complexity.
Analytical-ready data foundation
A robust, analytical-ready data foundation is essential for effective 340B
oversight and actionable analytics. SentinelIQ integrates and harmonizes data
from a comprehensive set of sources, including:
HRSA Database
The authoritative source for covered entity and contract pharmacy eligibility, status, and compliance monitoring.
PBM Portals
Provide essential rebate and claims data, supporting the identification of duplicate discounts and ensuring compliance with rebate agreements.
867 Integrichain Shipments
Detailed shipment data at the site-of-care and pharmacy level, enabling granular tracking of product movement and purchase volume.
Provider Account Hierarchy Mapping
Leverages HCOS and MDM mapping to define provider hierarchies, pinpointing dispense origin and fulfillment to ensure accurate attribution and compliance.
Chargeback Data
Chargeback data is key to validating 340B transactions, linking stakeholders and helping prevent revenue leakage and double dipping.
Other Key Sources
Medicaid Exclusion Files, contract pharmacy networks, claims adjudication systems, & internal audit logs, all feeding into a unified, analytical-ready data environment.
ML-driven insights & actions
With ciATHENA’s AI agents orchestrating the development, training, testing, and deployment of advanced analytical models, SentinelIQ delivers
Engage in
Conversational Querying
Use natural language to ask about account-level purchase shifts, spot anomalies, and drill into the drivers of 340B volume growth.
Real-time Data
Insights
Access comprehensive analytics and reporting tools that provide actionable insights for your 340B program management.
Advanced Analytics Reporting
Leverage powerful visualization tools and detailed reports to track performance and identify optimization opportunities.
Comprehensive
Oversight
Monitor compliance, track inventory, and ensure optimal 340B program performance with our integrated oversight use case.
340B oversight
Empower Your Organization Instantly with Intelligent 340B Oversight
Logical, Actionable Clarity
Each insight and recommendation is backed by clear analytics and logic, empowering confident, decisive action.
Immediate, Quantifiable Results
Prevent diversion, double dipping, and revenue loss in real time with intuitive dashboards and alerts.
Analytical Rigor at Scale
Infuse every step, from data to action, with robust, transparent analytics for smarter decision-making.
Future-Ready Compliance
Tackle regulatory complexity with dynamic, automated controls that flex with your distribution strategy.
Strategic Enablement
Elevate your 340B program with ciATHENA's Agentic AI, expanding with clarity, confidence, and control.
Frequently asked questions
How does the ciATHENA Agentic AI platform enhance SentinelIQ's performance?
ciATHENA enables the continuous development, training, and deployment of AI agents, allowing SentinelIQ to adapt rapidly to new diversion patterns, regulatory changes, and network expansions, so your oversight never falls behind.
How quickly can our organization deploy SentinelIQ and start seeing value?
Deployment is streamlined, with most organizations seeing actionable insights and measurable improvements within weeks, minimizing disruption and accelerating ROI.
Does SentinelIQ provide actionable recommendations or just alerts?
SentinelIQ goes beyond basic alerts by delivering clear, prioritized, and explainable recommendations for intervention, empowering your team to act with confidence and precision.
Is SentinelIQ scalable and secure for large, complex 340B networks?
Absolutely. SentinelIQ is designed for scalability and robust security, ensuring compliance and high performance across multi-entity, high-volume environments, meeting the demands of even the largest organizations.
How does SentinelIQ support audit readiness and regulatory compliance?
The use case maintains comprehensive audit trails, automates eligibility checks, and provides thorough documentation to streamline audit preparation and regulatory reporting, reducing the risk of non-compliance.
Can SentinelIQ adapt to changes in 340B regulations or distribution models?
Yes. SentinelIQ is built to evolve, with AI agents that can be retrained and redeployed as regulations, distribution models, or your network structure change.
How does SentinelIQ ensure data privacy and compliance with healthcare regulations?
SentinelIQ employs industry-standard encryption, access controls, and compliance protocols to safeguard sensitive data and ensure alignment with all relevant healthcare regulations.
What support and training are available for SentinelIQ users?
We provide comprehensive onboarding, ongoing training, and dedicated support so your team can fully leverage SentinelIQ and stay ahead of evolving 340B requirements.
